A Case of Information Technology and Information Seeking Behaviour among
Managers. HALIMAH BADIOZE ZAMAN, NORHAYATI ABDUL MUKTI & ZURAIDAH
ABDULLAH. Jurnal Pengurusan 18 (1999)
Abstract
This paper highlights a case study carried out in a rubber-based medium-sized
manufacturing company on the information seeking behaviour and use of information
technology (IT) of its 30 top and middle level managers. The theoretical
model developed in this study can be used as initial groundwork for future
studies in information seeking behaviour of managers generally and Malaysian
managers specifically. Generally, results of the study showed that managers
relied on both internal and external information. Findings of the study also
showed that there was a correlation between the functional role of managers
and their IT and information seeking behaviour patterns. An interesting findings
was that the managers would rely more on informal seeking patterns rather
than computerized information seeking patterns.