Abstrak
Komitmen pekerja dan kepuasan mereka terhadap kerja adalah berbeza
mengikut jenis organisasi, misalnya sama ada sesuatu organisasi itu swasta
atau awam. Pelopor teori organisasi telah menunjukkan bahawa keberkesanan
organisasi berkait rapat dengan cara fungsi-fungsi sumber manusia dan pekerja
diuruskan. Pekerja yang diurus dengan berkesan pula dijangka menjadi lebih
komited terhadap tugas mereka dan mereka akan puas terhadap pekerjaan mereka.
Satu kajian tinjauan dengan sampel yang terdiri daripada 107 pegawai sebuah
organisasi awam (agensi kerajaan) dan 68 pegawai sebuah organisasi swasta
mendapati bahawa pada keseluruhannya pekerja organisasi awam lebih tinggi
komitmen afektif dan normatif mereka berbanding dengan pekerja organisasi
swasta. Pekerja di sektor awam juga menunjukkan tahap kepuasan kerja yang
lebih tinggi berbanding dengan pekerja swasta. Di samping itu, kepuasan
kerja didapati berhubung kaitan secara positif dan signifikan dengan komitmen
normatif pekerja dalam kedua-dua jenis organisasi.
Abstract
Employee commitment toward the organization and their job satisfaction
vary with the type of organization, for example, whether the organization
in question is public or private. Organizational theorists have shown that
organizational effectiveness is closely associated with how human resource
and their functions are organized. Effectively managed employees are expected
to demonstrate higher levels of commitment toward the organization and
higher levels of job satisfaction. A survey of 107 officers of a public
organization (government agency) and 68 officers of a private sector organization
(government agency) and 68 officers of a private sector organization was
conducted. The findings show that, on the whole, employees of the public
organization exhibited a higher level of affective and normative commitment
than their counterpart in the private sector organization. The former also
reported a higher level of job satisfaction. In addition, job satisfaction
showed a positive and significant correlation with normative commitment
in both types of organization.